TERMS AND CONDITIONS
Welcome to Ala Beach Resort, Chirala ("Website," "we," "our," or "us"). These Terms and Conditions govern your access to and use of https://alabeachresortchirala.com/. By accessing this website, submitting a booking enquiry, or making a reservation, you agree to be bound by these Terms and Conditions.
1. Acceptance of Terms
By accessing or using this website, you confirm that you have read, understood, and agree to these Terms and Conditions. If you do not agree with any part of these terms, please discontinue using this website.
2. Hotel Reservations
All room reservations are subject to availability and confirmation by Ala Beach Resort.
Booking confirmation will be sent to the email address or mobile number provided during the reservation process.
The resort reserves the right to refuse or cancel a booking in accordance with applicable laws and resort policies.
Guests are responsible for providing accurate and complete booking information.
Any special requests are subject to availability and cannot be guaranteed unless confirmed by the resort.
3. Pricing and Payments
All room rates and prices displayed on the website are subject to availability and may change without prior notice.
Applicable taxes, service charges, and government fees may be added to the booking amount where applicable.
Payments made online are processed through secure third-party payment gateways or authorised payment providers.
We reserve the right to correct pricing errors or cancel bookings affected by technical errors or incorrect pricing.
Any applicable advance payment or deposit requirements will be communicated during the reservation process.
4. Check-in and Check-out
Guests must present valid government-issued photo identification at the time of check-in.
Standard check-in and check-out timings will be communicated by the resort at the time of booking confirmation.
Early check-in and late check-out are subject to availability and may incur additional charges.
Guests are requested to follow the resort's check-in and check-out procedures.
5. Cancellation and Refund Policy
Cancellation and refund eligibility depend on the selected room rate and booking conditions communicated at the time of reservation.
Some promotional, discounted, or special-rate bookings may be non-refundable.
Cancellation requests must be communicated directly to the resort through its official contact channels.
Refunds, where applicable, will be processed through the original payment method within the applicable processing period.
Any applicable cancellation charges will be communicated according to the booking conditions.
6. Guest Responsibilities
Guests agree to:
Provide accurate booking and personal information.
Follow the resort's rules, policies, and safety instructions during their stay.
Respect resort property, employees, management, and other guests.
Maintain cleanliness and appropriate behaviour within the resort premises.
Take responsibility for any damage caused to resort property by themselves or members of their group.
Follow applicable safety guidelines and local regulations.
Additional charges may apply for property damage, excessive cleaning, or violations of resort policies.
7. Intellectual Property
All content on this website, including text, photographs, images, graphics, logos, designs, and trademarks, is the property of Ala Beach Resort, Chirala, or its respective licensors and is protected by applicable intellectual property laws.
Unauthorised copying, reproduction, modification, distribution, or commercial use of website content is prohibited without prior written permission.
8. Website Usage
You agree not to:
Use this website for unlawful or fraudulent purposes.
Attempt unauthorised access to our website, systems, or servers.
Upload malicious software, viruses, or harmful code.
Interfere with the operation, security, or functionality of the website.
Submit false, misleading, or inaccurate booking information.
Use website content for unauthorised commercial purposes.
We reserve the right to restrict access to users who violate these conditions.
9. Third-Party Services
Our website may contain links to third-party websites, payment providers, social media platforms, map services, or other external services.
We are not responsible for the content, availability, services, privacy practices, or policies of these third-party platforms. Users are encouraged to review their respective terms and privacy policies before using them.
10. Limitation of Liability
To the fullest extent permitted by applicable law, Ala Beach Resort, Chirala shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or services booked through it.
We do not guarantee uninterrupted or error-free website availability. Nothing in these Terms shall exclude liability that cannot legally be excluded under applicable law.
11. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.
By using our website and booking services, you acknowledge that your information may be handled in accordance with our Privacy Policy and applicable data protection laws.
12. Force Majeure
Ala Beach Resort shall not be held responsible for delays or failure to perform obligations due to circumstances beyond its reasonable control, including natural disasters, severe weather conditions, pandemics, government restrictions, strikes, power failures, or other unforeseen events.
In such circumstances, the resort will make reasonable efforts to communicate with affected guests and provide appropriate assistance in accordance with applicable laws and booking conditions.
13. Modifications
We reserve the right to update or modify these Terms and Conditions at any time without prior notice.
Updated versions will be published on this page with a revised effective date. Continued use of the website after changes are published constitutes acceptance of the updated terms.
14. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website, reservations, or resort services shall be subject to the jurisdiction of the competent courts in Chirala or the applicable jurisdiction in Andhra Pradesh, India.
15. Contact Information
If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us:
Ala Beach Resort, Chirala
Website: https://alabeachresortchirala.com/
Location: Chirala, Andhra Pradesh, India